DS

DS CRM

خطوة التوصيل · admin only

Use the same admin account as DS Software.

DS
Delivery Step
خطوة التوصيل · CRM · v2.2
Main
DS Software
WhatsApp connectionManual modeOrders are entered from the phone. The API plugs in later.
DS
Admin

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Hello

Loading your numbers…

Orders this week

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WhatsAppDS app

Customer health

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Win back today

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They ordered often, then stopped 14–30 days ago. Message them from your phone.

Top customers this month

Top pickups · 7 days

WhatsApp order

Paste the number from WhatsApp. New numbers are saved with a DS code straight away.

Rider
Customer pays6 SAR

This customer's orders

Type a number to see the history.

    How the code works

    Each new number gets the next code: DS 4001, DS 4002, DS 4003… A code is never used twice, and one phone number always keeps the same code. DS 1 to DS 3999 are kept for your old phone contacts (CR 1 becomes DS 1).

    Customers

    Everyone who orders by WhatsApp or the DS app is saved here

    CodeCustomerPhoneAreaOrdersSpentLast orderSegment
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    Win back

    Bring old customers back with a friendly WhatsApp message

    Today's list

    The best customers to message today: late vs. their habit, at risk, or lost after ordering often

    0 / 20

    Message

    {name} · {last_place} · {code}

    Which message works best

    came back within 14 days
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    Protect your number

    0 sent today

    Send a few at a time, spread through the day. Many messages in one day to people who don't reply can get a WhatsApp number banned. Start with customers who ordered many times — they know you and reply.

    Analytics

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    Orders per day

    Where orders come from

    Busy hours

    Plan rider shifts around the dark cells

    Do new customers come back?

    % who ordered again, by week after the first order

    DS Admin